What happens if a fuel card is lost or stolen?

What to do if your fuel card is lost or stolen

A stolen fuel card may be used to purchase fuel fraudulently which can result in significant losses. If a fuel card is lost or stolen you should immediately report it to your provider so that they can cancel the card and prevent this from happening. Most providers will cancel the card straight away and issue a replacement.

• Report it immediately
  Contact your fuel card provider as soon as possible so that they can cancel or block the card and prevent fraudulent transactions.
• Request a replacement
  Most providers will issue a new card quickly, often within a few days.
• Check for unauthorised transactions
  Review recent fuel purchases to ensure no fraudulent activity has taken place.
• Update security measures
  If applicable, set up PIN protection or tracking features to enhance card security.
• Notify drivers or staff
  If the card was assigned to a driver or team you will need to inform them that it the card has been cancelled and provide an alternative fuel payment solution until the new card arrives.